James A
DANNEMORA, NY | 2024 GMC Sierra 3500 HDOctober 13, 2025
It took over an hour to have a scheduled oil change done.
Response from Brennan Buick GMC
October 13, 2025James, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you are willing to give us another chance, please reach out to us at (518) 563-2000 to speak to our manager directly.
Brennan Buick GMC
Hello@brennanbuickgmc.com
518-563-2000
Dale D
NORTH BANGOR, NY | 2026 GMC TerrainSeptember 26, 2025
Our sales man Mike was the best
Response from Brennan Buick GMC
September 29, 2025Dale, thank you for your kind review; we are happy to pass along your comments to the team here at Brennan Buick GMC! We sincerely value your business and look forward to your next visit!
Gary D
PLATTSBURGH, NY | 2023 Buick EnclaveSeptember 23, 2025
Bridget and everyone who worked on our Buick Enclave were excellent and made sure that we were happy with their work. We highly recommend Brennans. Katherine and Gary Duesberg
Response from Brennan Buick GMC
September 24, 2025Thank you for your kind review; we are happy to pass along your comments to the team here at Brennan Buick GMC! We look forward to your next visit! Take care!
George C
ROUSES POINT, NY | 2024 GMC YukonSeptember 16, 2025
Communicated completion time accurately, kept us informed of progress and complete recall that was due.
Response from Brennan Buick GMC
September 17, 2025George, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Travis B
AU SABLE FORKS, NY | 2023 Chevrolet Silverado 2500 HDSeptember 16, 2025
Very good experience. Comfortable and plenty of things to keep you occupied. Only issue is the inability to get someone on the phone to schedule service. The website and app is great for personal vehicles. But it was a little bit of a pain with a fleet vehicle.
Response from Brennan Buick GMC
September 17, 2025Travis, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us.
Brennan Buick GMC
Hello@brennanbuickgmc.com
518-563-2000
Philip P
SARANAC LAKE, NY | 2025 GMC Sierra 2500 HDAugust 27, 2025
They all (Larry, Frances, James, Jordan, & Tina) did a fantastic job in the purchase of our new truck. They are exceptional at what they do & Brennan is fortunate to have these high quality employees. Thank you!!!
Response from Brennan Buick GMC
August 27, 2025Philip, we're happy you found our staff to be so supportive during your experience here at Brennan Buick GMC. We sincerely value your business and look forward to your next visit!
Michael W
ESSEX, VT | 2025 GMC CanyonJuly 6, 2025
Great experience. Ryan is very knowledgeable about the truck we were interested in. Answered all of our questions and provided us with the best deal. Vinessa was quick to respond to my internet query. Tina was great, she had our vehicle ready to be looked at and test driven with Ryan. Jordan was very helpful and professional in the finance dept. Francis, the manager was very helpful and friendly. I would definitely recommend this dealership to my friends in Vermont.
Response from Brennan Buick GMC
July 7, 2025We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Karen B
PLATTSBURGH, NY | 2023 GMC AcadiaJune 17, 2025
Everyone is very professional and friendly . They ordered the parts I needed and as soon as they came in they got me an appointment quickly.
Response from Brennan Buick GMC
June 18, 2025Karen, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
David B
CHAZY, NY | 2025 GMC TerrainJune 7, 2025
All reps easy to work with and very helpful.
Response from Brennan Buick GMC
June 9, 2025David! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
Roger A
TUPPER LAKE, NY | 2025 GMC Sierra 2500 HDApril 26, 2025
Customer service was Top Notch- I highly recommend Brennan Dealership to anyone looking for quality product and excellent service..Joe Firenze was great to work with and really went above and beyond.It was a pleasure working with him..Thank you Joe for sending me the additional information on my 2025 GMC Sierra 2500HD SLE
Response from Brennan Buick GMC
April 28, 2025Thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brennan Buick GMC!
